Timeframes vary depending on the delivery address and the shipping method selected.

• Showroom pickup: Your order will be ready as soon as the next day (subject to availability)
• Express delivery: 24 to 48 hours
• Standard delivery: 3 to 5 business days
• Personal delivery: Courier service within Paris (intra-muros), 2-hour time slot Monday to Friday.

In accordance with the applicable legislation for distance purchases, items purchased online may benefit from a right of withdrawal, provided that:

• the request is made within the legal timeframe,
• the item is returned in its original condition, unworn, unaltered, with any original elements included.

The detailed return and refund terms are set out in our Terms & Conditions of Sale.

Items purchased directly in-store are not eligible for refund, exchange, or return.

As each piece can be inspected and tried on in-store prior to purchase, the sale is considered final, in accordance with applicable regulations.

If your question isn’t covered here, feel free to contact us by email at contact@unerobeunsoir.com or via WhatsApp Business at +33 7 67 38 99 73